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Are your items authentic?
What do item condition abbreviations such as NWT, NWOT, etc. mean?
Are these items from a smoke free home?
Why is an item listed as On Hold?
What payment methods do you accept?
When will my item ship?
Do you combine shipping?
Do you ship internationally?
What is the method of shipment?
Do you accept returns or exchanges?


Are your items authentic?
Yes, as most items were purchased by the seller at authorized retailers such as Nordstrom, Bloomingdales, Macy’s, Banana Republic, Coach, Express, etc. Items that were purchased by others or gifted are inspected diligently, and a brand name will not be listed if there are any doubts about the authenticity. The seller typically does not sell items manufactured for outlet stores, so unless otherwise noted all items were manufactured for boutique/department store sale.

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What do item condition abbreviations such as NWT, NWOT, etc. mean?
NWT means New With Tag, or the item is new with the tag attached, and has not been washed or worn other than to try it on. Flaws such as odors, holes, snags, stains, etc. will be listed in the item description. NWOT means New Without Tag, or the item is new but the tag is not attached or included (unless noted), and has not been washed or worn other than to try it on. Flaws such as odors, holes, snags, stains, etc. will be listed in the item description. NIB means New In Box, or the shoes are unworn and come in the original manufacturer’s shoebox. If there is any wear on the sole (i.e. if it was a display pair) it will be noted in the item description. NWOB means New Without Box, or the shoes are unworn but do not come in a shoebox. They will be wrapped in paper or bubble wrap and shipped in a USPS box. If there is any wear on the sole (i.e. if it was a display pair) it will be noted in the item description. LN means Like New, or the item has been worn a couple of times but is in like new condition with no signs of wear. Most items will have been hand washed or dry cleaned. Flaws such as odors, holes, snags, stains, etc. will be listed in the item description. GU means Gently Used, or the item has been worn and washed, and may show slight signs of use. Significant flaws will be noted in the item description. The seller does not sell items in unwearable condition.

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Are these items from a smoke free home?
Yes, all items come from a smoke free home.

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Why is an item listed as On Hold?
Typically this means the item is in storage or has not yet been unpacked after retrieval from storage. If you see an item listed as On Hold that you would like to purchase, please contact the seller and they will do what they can to activate the item as soon as possible.

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What payment methods do you accept?
Payments may be made by Paypal or Google Checkout only.

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When will my item ship?
Every effort will be made to ship items within 48 business hours of payment, but no later than 5 business days (excluding weekends and holidays) after payment.

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Do you combine shipping?
Yes. For most clothing and cosmetic items the highest shipping amount applies, and each additional item is $2 up to a maximum of 5 items. If you wish to purchase more than 5 items please contact the seller for pricing. Unfortunately the seller cannot combine shipping for shoes/boots or large clothing items such as jackets, as they typically take up an entire shipping box.

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Do you ship internationally?
Sorry, at this time the seller does not ship outside the United States.

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What is the method of shipment?
Items are shipped via USPS priority mail, unless other arrangements are approved by the seller prior to purchase. BeeBay takes great care to properly package all items carefully.

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Do you accept returns or exchanges?
No, all sales are final. However, if an item is grossly misrepresented (wrong item sent, incorrect size noted, etc.) then the buyer may return it within 7 days of receipt for a full refund. Items must be returned in the same condition as they were received. Note that handbags are mailed with a security tag preventing use that must be intact or no refund will be given.

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Last Updated: 27 Feb 2010 20:07:09 PST home  |  about  |  terms  |  contact
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